Privacy Policy
Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last Updated: February 24, 2026
Introduction
Welcome to Asapwash ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
By using our services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.
1 Information We Collect
Personal Information
We collect personal information that you voluntarily provide to us when you:
- Register for an account
- Book a car wash service
- Contact customer support
- Participate in surveys or promotions
This information may include:
- Full name
- Email address
- Phone number
- Physical address
- Vehicle information
- Payment information
- Profile picture (optional)
- Service preferences
Location Information
With your permission, we collect and process information about your location to:
- Find nearby car wash service providers
- Provide accurate service delivery
- Improve our location-based features
Automatically Collected Information
When you use our app, we automatically collect certain information, including:
- Device information (model, operating system, unique device identifiers)
- Usage data (features used, time spent, interactions)
- Log data (IP address, browser type, access times)
- Crash reports and performance data
2 How We Use Your Information
We use the information we collect for various purposes:
Service Delivery
- Process and fulfill your service bookings
- Connect you with car wash service providers
- Send booking confirmations and updates
- Process payments and prevent fraud
Service Improvement
- Analyze usage patterns to improve our app
- Develop new features and services
- Conduct research and analytics
- Monitor and improve service quality
Communication
- Send service-related notifications
- Respond to your inquiries and support requests
- Send promotional offers (with your consent)
- Provide important updates about our services
Legal and Security
- Comply with legal obligations
- Protect against fraud and abuse
- Enforce our terms and conditions
- Resolve disputes and troubleshoot problems
3 Information Sharing and Disclosure
We may share your information in the following situations:
With Service Providers
We share necessary information with car wash shop owners and employees to fulfill your service requests. This includes your name, contact information, location, and vehicle details.
With Third-Party Service Providers
We may share information with trusted third parties who assist us in:
- Payment processing
- Data analytics
- Cloud storage
- Customer support
- Marketing and advertising
For Legal Reasons
We may disclose your information if required by law or in response to:
- Legal processes or government requests
- Enforcement of our terms and conditions
- Protection of our rights, property, or safety
- Investigation of fraud or security issues
4 Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Security Measures Include:
- Encryption of data in transit and at rest
- Secure server infrastructure
- Regular security audits
- Access controls and authentication
- Employee training on data protection
- Incident response procedures
5 Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
| Right | Description |
|---|---|
| Access | Request a copy of the personal information we hold about you |
| Correction | Request correction of inaccurate or incomplete information |
| Deletion | Request deletion of your personal information |
| Portability | Request transfer of your data to another service provider |
| Objection | Object to processing of your personal information |
| Restriction | Request restriction of processing your information |
| Withdraw Consent | Withdraw your consent for data processing at any time |
Request Data Deletion
You have the right to request deletion of your personal data. We will process your request within 30 days.
Submit Deletion RequestTo exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.
7 Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
8 Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9 Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
Email: support@asapwash.cloud
Address: Asapwash Headquarters
Website: asapwash.cloud
Support: Available 24/7
Have Questions About Your Privacy?
We're here to help. Contact our support team or submit a data deletion request.